Frequently Asked Questions

Yes. We offer order cancellations within 24 hours of purchase, as long as your order has not yet been processed or shipped.

If your cancellation request is approved, we will issue a full refund to your original payment method within 5–10 business days.

Once an order has been processed or shipped, we may no longer be able to cancel it. In that case, you can still contact us for return instructions after your package arrives.

If you entered the wrong address, please contact us immediately at contact@tbrastar.com.

We can only update your shipping address if your order has not yet been processed. Once the order is in transit, we are unable to make changes to the delivery address.

Please double-check your shipping details before completing your purchase.

We want you to love your TbraStar™ bra. Our return policy lasts 60 days from the date your order is delivered.

To be eligible for a return, the item must be unworn, in its original condition, and include the original packaging and tags. For hygiene reasons, items that have been worn or washed may not qualify for a full refund unless they arrived damaged or defective.

To start a return, please contact our support team at contact@tbrastar.com.

To start a return or exchange, please email our support team at contact@tbrastar.com with the following information:

• Your order number
• The email address used at checkout
• A short reason for the return or exchange (e.g. wrong size)
• Photos of the item, if it arrived damaged or incorrect

Need a different size? Let us know your current size and the one you'd like, and we'll help you exchange it. Our team will review your request and respond with the next steps within 24–48 hours.

If your item arrives damaged, defective, or not as ordered, please contact us within 30 days of delivery.

Send us your order number and clear photos of the issue. Once verified, we will provide a replacement, exchange, or full refund depending on the situation.

We carefully inspect and package every order, but if something goes wrong, we will make it right.

We ship worldwide, including the United States, United Kingdom, and European Union countries.

Free shipping is available on all orders. Delivery times may vary depending on your location.

Estimated delivery times depend on your location:

• Order processing: 1–3 business days
• United States: 7–15 business days
• United Kingdom: 7–15 business days
• European Union: 10–18 business days

During high-volume periods or holidays, shipping may take slightly longer. We appreciate your patience.

Yes. Once your order has shipped, you will receive a tracking number by email.

Please allow a few days for tracking information to update after it is sent, as carriers may take time to scan the package into their system.

Tracking can sometimes take a few business days to update, especially when the package is moving between fulfillment centers or carrier facilities.

If your tracking has not updated for more than 7 days, please contact our support team at contact@tbrastar.com and we will help check the status of your order.

We accept all major payment methods, including:

• Visa, Mastercard, American Express, Discover
• PayPal
• Apple Pay & Google Pay
• Shop Pay

All payments are processed securely through trusted payment providers.

Yes. Your payment information is fully encrypted and processed through secure, PCI-compliant payment providers. TbraStar™ never stores your full credit card details.

The TbraStar™ 2-in-1 Posture Bra is designed to lift your bust and gently support better posture in one soft, wire-free piece.

The front closure and Y-strap back shape your silhouette while encouraging your shoulders to open — so you look more lifted the moment you put it on, and standing tall starts to feel natural the more you wear it. No stiff brace strapped over your clothes.

The key is wearing it regularly — here's how to get there comfortably:

• Fasten the front closure and set a tension that feels lightly snug, never sharply pinching
• On your first days, wear it a few hours at a time as your body adjusts
• Let it cue you — when you slouch you'll feel a gentle nudge to open your chest; sit tall and it eases
• Build up to daily wear, loosening the closure when you want it more relaxed

A light snugness across the shoulders is normal and means it's working. The more consistently you wear it, the more standing tall becomes second nature.

Fit is everything with this style, so please check our size chart before ordering and measure if you're unsure.

It should feel lightly snug across the shoulders and supportive around the bust — firm enough to lift, but never sharply pinching. If you're between sizes or not sure which to pick, email us at contact@tbrastar.com and we'll help. And if the size isn't quite right, our return and exchange policy has you covered.

You'll notice your bust looks lifted and your shoulders sit more open the moment you put it on — that part is instant.

The posture habit builds with consistency. Worn daily, most women find that standing tall feels more natural within a few weeks. Individual experiences may vary.

No. It's smooth, seamless, and wire-free with no hard edges, so it stays invisible even under fitted tees and thin fabrics — and it smooths back rolls at the same time.

It comes in Black and Skin tone so you can match it to whatever you're wearing.

Yes — that's the whole point. It's made from a buttery-soft, breathable nylon-spandex blend that moves with you and wicks away sweat, with wide cushioned straps that spread support across your shoulders instead of digging in. Seamless, tag-free, and wire-free, so no pinching and no red marks.

For the first few days a light snugness is normal as you adjust. Ease in a few hours at a time, and most women are soon wearing it comfortably from morning to night.

To keep its shape, softness, and support:

• Hand wash cold, or machine wash gentle in a laundry bag
• Use a mild detergent — no bleach and no fabric softener
• Air dry flat — do not tumble dry or iron

Treated gently, it holds up wash after wash — which is why many women keep a second on hand so they always have one ready while the other's drying.

No. TbraStar™ is a supportive bra designed to lift and to encourage better posture as part of everyday wear. It is not a medical device and is not intended to diagnose, treat, cure, or prevent any medical condition.

If you have a back, neck, or shoulder condition, are pregnant, or are recovering from surgery, we recommend checking with a healthcare professional before regular use.